Frequently Asked Questions

We appreciate your support! When purchasing a Citrus Aesthetics Daily Skincare product - all medical grade, highest quality, and specially formulated skin care products- we do want to be transparent and let you know there are no returns.

However, if you have any feedback or concerns, it is our utmost priority to uphold the highest standards so we appreciate any feedback that you have. You can reach out to us directly using our contact form.

Please refer to the product descriptions included on each product page for a list of key ingredients.

Yes, the products are specially formulated for all skin types including sensitive skin. However, when trying a new product there is the potential to experience an adverse reaction to anything applied topically. If you do experience anything concerning, please notify your provider immediately. If you are experiencing emergency symptoms, we recommend you go to the ER immediately.

Use each product as directed. No product should be used greater than twice per day. Retinol products should be eased into, beginning with use once per week, increasing as tolerated. Do understand that Retinol products can cause skin irritation, dryness, and/or redness. Always keep these skin care products out of the reach of children.

You can expect to receive your order in 7-10 days. You will receive a tracking number once the order ships that can be used to provide you with a more accurate ETA. Please be aware once a shipment goes out, it may experience delays due to the carrier.

We currently do not offer auto-ship on our skincare products. However, it is something that we are exploring and may be an option in the future.

Yes! Please submit a Skincare Clinic Purchase request here and we will be in touch!